Does Your Digital Customer Experience Layer Expose Your Business to New Enforcement Action?

Map Your Activities Against

 New Draft Privacy Regulations

New Australian Privacy Reform Bill Enters House:  Implications for Digital Customer Experiences

On September 12, 2024, Attorney-General Mark Dreyfus introduced the 'first-tranche' of significant Australian privacy law reforms through the Privacy and Other Legislation Amendment Bill 2024, signalling a major shift in Australia's privacy landscape.

Many provisions will take effect immediately upon Royal Assent. 

Download our Compliance Advisory focused on The Digital Customer Experience Layer and learn how to safeguard your business against these critical new privacy reforms that include:

1. New Tiered Penalty System: "Discover how common digital practices could expose you to penalties up to $50 million or more."
2. Enhanced OAIC Enforcement Powers: "Learn how the OAIC's new powers could lead to swift penalties for even minor violations in your digital customer experience."
3. Automated Decision-Making Transparency: "Is your personalisation engine or AI chatbot putting you at risk under new disclosure requirements?"
4. Statutory Tort for Privacy Invasions: "Understand how your digital touch-points could expose your business to lawsuits from individuals."
5. Children's Online Privacy: "Does your website inadvertently cater to under-18s? Learn about the upcoming Children's Online Privacy Code."

This comprehensive Compliance Advisory from Civic Data covers:

• Detailed analysis of how common digital tracking & targeting practices may violate these new regulations
• Actionable items for immediate compliance in your digital ecosystem
• In-depth review of "automated decisions" and related requirements for customer journey optimisation and more.
• Expert insights on preparing your MarTech, Adtech & CRM stack to mitigate potential conflicts with imminent future tranches of reform

About Civic Data: 

Civic Data is a specialised Compliance-Focused MarTech advisory firm, built specifically to address the challenges of privacy reform in the digital age. Our expertise is recognised in the Attorney General's "Report on the Review Of The Australian Privacy Act," and we've been actively engaged in the privacy reform process for over three years.  We provide practical, actionable advice that bridges marketing technology and privacy compliance, trusted by major Australian brands. Our deep understanding of complex data flows in digital marketing ecosystems ensures our guidance is both technically sound and legally relevant.